Skip to main content

Overview

CrewAI Platform supports enterprise Single Sign-On (SSO) across both SaaS (AMP) and Factory (self-hosted) deployments. SSO enables your team to authenticate using your organization’s existing identity provider, enforcing centralized access control, MFA policies, and user lifecycle management.

Supported Providers

Key Capabilities

  • SAML 2.0 and OAuth 2.0 / OIDC protocol support
  • Device Authorization Grant flow for CLI authentication
  • Role-Based Access Control (RBAC) with custom roles and per-resource permissions
  • MFA enforcement delegated to your identity provider
  • User provisioning through IdP assignment (users/groups)

SaaS SSO

Default Authentication

CrewAI’s managed SaaS platform (AMP) uses WorkOS as the default authentication provider. When you sign up at app.crewai.com, authentication is handled through login.crewai.com — no additional SSO configuration is required.

Enterprise Custom SSO

Enterprise SaaS customers can configure SSO with their own identity provider (Entra ID, Okta, Auth0). Contact your CrewAI account team to enable custom SSO for your organization. Once configured:
  1. Your team members authenticate through your organization’s IdP
  2. Access control and MFA policies are enforced by your IdP
  3. The CrewAI CLI automatically detects your SSO configuration via crewai enterprise configure

CLI Defaults (SaaS)


Factory SSO Setup

Factory (self-hosted) deployments require you to configure SSO by setting environment variables in your Helm values.yaml and registering an application in your identity provider.

Microsoft Entra ID (Azure AD)

1

Register an Application

  1. Go to portal.azure.comMicrosoft Entra IDApp registrationsNew registration
  2. Configure:
    • Name: CrewAI (or your preferred name)
    • Supported account types: Accounts in this organizational directory only
    • Redirect URI: Select Web, enter https://<your-domain>/auth/entra_id/callback
  3. Click Register
2

Collect Credentials

From the app overview page, copy:
  • Application (client) IDENTRA_ID_CLIENT_ID
  • Directory (tenant) IDENTRA_ID_TENANT_ID
3

Create Client Secret

  1. Navigate to Certificates & SecretsNew client secret
  2. Add a description and select expiration period
  3. Copy the secret value immediately (it won’t be shown again) → ENTRA_ID_CLIENT_SECRET
4

Grant Admin Consent

  1. Go to Enterprise applications → select your app
  2. Under SecurityPermissions, click Grant admin consent
  3. Ensure Microsoft Graph → User.Read is granted
5

Configure App Roles (Recommended)

Under App registrations → your app → App roles, create:
The member role grants login access. The factory-admin role grants admin panel access. Roles are included in the JWT automatically.
6

Assign Users

  1. Under Properties, set Assignment required? to Yes
  2. Under Users and groups, assign users/groups with the appropriate role
7

Set Environment Variables

8

Enable CLI Support (Optional)

To allow crewai login via Device Authorization Grant:
  1. Under AuthenticationAdvanced settings, enable Allow public client flows
  2. Under Expose an API, add an Application ID URI (e.g., api://crewai-cli)
  3. Add a scope (e.g., read) with Admins and users consent
  4. Under Manifest, set accessTokenAcceptedVersion to 2
  5. Add environment variables:

Okta

1

Create App Integration

  1. Open Okta Admin Console → ApplicationsCreate App Integration
  2. Select OIDC - OpenID ConnectWeb ApplicationNext
  3. Configure:
    • App integration name: CrewAI SSO
    • Sign-in redirect URI: https://<your-domain>/auth/okta/callback
    • Sign-out redirect URI: https://<your-domain>
    • Assignments: Choose who can access (everyone or specific groups)
  4. Click Save
2

Collect Credentials

From the app details page:
  • Client IDOKTA_CLIENT_ID
  • Client SecretOKTA_CLIENT_SECRET
  • Okta URL (top-right corner, under your username) → OKTA_SITE
3

Configure Authorization Server

  1. Navigate to SecurityAPI
  2. Select your authorization server (default: default)
  3. Under Access Policies, add a policy and rule:
    • In the rule, under Scopes requested, select The following scopesOIDC default scopes
  4. Note the Name and Audience of the authorization server
The authorization server name and audience must match OKTA_AUTHORIZATION_SERVER and OKTA_AUDIENCE exactly. Mismatches cause 401 Unauthorized or Invalid token: Signature verification failed errors.
4

Set Environment Variables

5

Enable CLI Support (Optional)

  1. Create a new app integration: OIDCNative Application
  2. Enable Device Authorization and Refresh Token grant types
  3. Allow everyone in your organization to access
  4. Add environment variable:
Device Authorization requires a Native Application — it cannot use the Web Application created for browser-based SSO.

Keycloak

1

Create a Client

  1. Open Keycloak Admin Console → navigate to your realm
  2. ClientsCreate client:
    • Client type: OpenID Connect
    • Client ID: crewai-factory (suggested)
  3. Capability config:
    • Client authentication: On
    • Standard flow: Checked
  4. Login settings:
    • Root URL: https://<your-domain>
    • Valid redirect URIs: https://<your-domain>/auth/keycloak/callback
    • Valid post logout redirect URIs: https://<your-domain>
  5. Click Save
2

Collect Credentials

  • Client IDKEYCLOAK_CLIENT_ID
  • Under Credentials tab: Client secretKEYCLOAK_CLIENT_SECRET
  • Realm nameKEYCLOAK_REALM
  • Keycloak server URLKEYCLOAK_SITE
3

Set Environment Variables

Keycloak includes account as the default audience in access tokens. For most installations, KEYCLOAK_AUDIENCE=account works without additional configuration. See Keycloak audience documentation if you need a custom audience.
4

Enable CLI Support (Optional)

  1. Create a second client:
    • Client type: OpenID Connect
    • Client ID: crewai-factory-cli (suggested)
    • Client authentication: Off (Device Authorization requires a public client)
    • Authentication flow: Check only OAuth 2.0 Device Authorization Grant
  2. Add environment variable:

WorkOS

1

Configure in WorkOS Dashboard

  1. Create an application in the WorkOS Dashboard
  2. Configure the redirect URI: https://<your-domain>/auth/workos/callback
  3. Note the Client ID and AuthKit domain
  4. Set up organizations in the WorkOS dashboard
2

Set Environment Variables


Auth0

1

Create Application

  1. In the Auth0 Dashboard, create a new Regular Web Application
  2. Configure:
    • Allowed Callback URLs: https://<your-domain>/auth/auth0/callback
    • Allowed Logout URLs: https://<your-domain>
  3. Note the Domain, Client ID, and Client Secret
2

Set Environment Variables

3

Enable CLI Support (Optional)

  1. Create a Native application in Auth0 for Device Authorization
  2. Enable the Device Authorization grant type under application settings
  3. Configure the CLI with the appropriate audience and client ID

CLI Authentication

The CrewAI CLI supports SSO authentication via the Device Authorization Grant flow. This allows developers to authenticate from their terminal without exposing credentials.

Quick Setup

For Factory installations, the CLI can auto-configure all OAuth2 settings:
This command fetches the SSO configuration from your Factory instance and sets all required CLI parameters automatically. Then authenticate:
Requires CrewAI CLI version 1.6.0 or higher for Entra ID, 0.159.0 or higher for Okta, and 1.9.0 or higher for Keycloak.

Manual CLI Configuration

If you need to configure the CLI manually, use crewai config set:

CLI Configuration Reference

View current configuration:

How Device Authorization Works

  1. Run crewai login — the CLI requests a device code from your IdP
  2. A verification URL and code are displayed in your terminal
  3. Your browser opens to the verification URL
  4. Enter the code and authenticate with your IdP credentials
  5. The CLI receives an access token and stores it locally

Role-Based Access Control (RBAC)

CrewAI Platform provides granular RBAC that integrates with your SSO provider.

Permission Model

Resources

Permissions can be scoped to individual resources:
  • Usage Dashboard — Platform usage metrics and analytics
  • Automations Dashboard — Crew and flow management
  • Environment Variables — Secret and configuration management
  • Individual Automations — Per-automation access control

Roles

  • Predefined roles come out of the box with standard permission sets
  • Custom roles can be created with any combination of permissions
  • Per-resource assignment — limit specific automations to individual users or roles

Factory Admin Access

For Factory deployments using Entra ID, admin access is controlled via App Roles:
  • Assign the factory-admin role to users who need admin panel access
  • Assign the member role for standard platform access
  • Roles are communicated via JWT claims — no additional configuration needed after IdP setup

Troubleshooting

Invalid Redirect URI

Symptom: Authentication fails with a redirect URI mismatch error. Fix: Ensure the redirect URI in your IdP exactly matches the expected callback URL:

CLI Login Fails (Device Authorization)

Symptom: crewai login returns an error or times out. Fix:
  • Verify that Device Authorization Grant is enabled in your IdP
  • For Okta: ensure you have a Native Application (not Web) with Device Authorization grant
  • For Entra ID: ensure Allow public client flows is enabled
  • For Keycloak: ensure the CLI client has Client authentication: Off and only Device Authorization Grant enabled
  • Check that *_DEVICE_AUTHORIZATION_CLIENT_ID environment variable is set on the server

Token Validation Errors

Symptom: Invalid token: Signature verification failed or 401 Unauthorized after login. Fix:
  • Okta: Verify OKTA_AUTHORIZATION_SERVER and OKTA_AUDIENCE match the authorization server’s Name and Audience exactly
  • Entra ID: Ensure accessTokenAcceptedVersion is set to 2 in the app manifest
  • Keycloak: Verify KEYCLOAK_AUDIENCE matches the audience in your access tokens (default: account)
Symptom: Users can’t log in, see “needs admin approval” message. Fix: Go to Enterprise applications → your app → PermissionsGrant admin consent. Ensure User.Read is granted for Microsoft Graph.

403 Forbidden After Login

Symptom: User authenticates successfully but gets 403 errors. Fix:
  • Check that the user is assigned to the application in your IdP
  • For Entra ID with Assignment required = Yes: ensure the user has a role assignment (Member or Factory Admin)
  • For Okta: verify the user or their group is assigned under the app’s Assignments tab

CLI Can’t Reach Factory Instance

Symptom: crewai enterprise configure fails to connect. Fix:
  • Verify the Factory URL is reachable from your machine
  • Check that enterprise_base_url is set correctly: crewai config list
  • Ensure TLS certificates are valid and trusted

Environment Variables Reference

Common

Microsoft Entra ID

Okta

WorkOS

Auth0

Keycloak


Next Steps