Human-In-The-Loop (HITL) is a powerful approach that combines artificial intelligence with human expertise to enhance decision-making and improve task outcomes. This guide shows you how to implement HITL within CrewAI.

​
Setting Up HITL Workflows

1

Configure Your Task

Set up your task with human input enabled:

Crew Human Input
2

Provide Webhook URL

When kicking off your crew, include a webhook URL for human input:

Crew Webhook URL
3

Receive Webhook Notification

Once the crew completes the task requiring human input, you’ll receive a webhook notification containing:

  • Execution ID
  • Task ID
  • Task output
4

Review Task Output

The system will pause in the Pending Human Input state. Review the task output carefully.

5

Submit Human Feedback

Call the resume endpoint of your crew with the following information:

Crew Resume Endpoint

Feedback Impact on Task Execution: It’s crucial to exercise care when providing feedback, as the entire feedback content will be incorporated as additional context for further task executions.

This means:

  • All information in your feedback becomes part of the task’s context.
  • Irrelevant details may negatively influence it.
  • Concise, relevant feedback helps maintain task focus and efficiency.
  • Always review your feedback carefully before submission to ensure it contains only pertinent information that will positively guide the task’s execution.
6

Handle Negative Feedback

If you provide negative feedback:

  • The crew will retry the task with added context from your feedback.
  • You’ll receive another webhook notification for further review.
  • Repeat steps 4-6 until satisfied.
7

Execution Continuation

When you submit positive feedback, the execution will proceed to the next steps.

​
Best Practices

  • Be Specific: Provide clear, actionable feedback that directly addresses the task at hand
  • Stay Relevant: Only include information that will help improve the task execution
  • Be Timely: Respond to HITL prompts promptly to avoid workflow delays
  • Review Carefully: Double-check your feedback before submitting to ensure accuracy

​
Common Use Cases

HITL workflows are particularly valuable for:

  • Quality assurance and validation
  • Complex decision-making scenarios
  • Sensitive or high-stakes operations
  • Creative tasks requiring human judgment
  • Compliance and regulatory reviews