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Overview

Use the Microsoft Teams trigger to start automations whenever a new chat is created. Common patterns include summarizing inbound requests, routing urgent messages to support teams, or creating follow-up tasks in other systems.
Confirm Microsoft Teams is connected under Tools & Integrations and enabled in the Triggers tab for your deployment.

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Enabling the Microsoft Teams Trigger

  1. Open your deployment in CrewAI AMP
  2. Go to the Triggers tab
  3. Locate Microsoft Teams and switch the toggle to enable
Enable or disable triggers with toggle

Microsoft Teams trigger connection

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Example: Summarize a new chat thread

from teams_chat_created_crew import MicrosoftTeamsChatTrigger

crew = MicrosoftTeamsChatTrigger().crew()
result = crew.kickoff({
    "crewai_trigger_payload": teams_payload,
})
print(result.raw)
The crew parses thread metadata (subject, created time, roster) and generates an action plan for the receiving team.

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Testando Localmente

Teste sua integração de trigger do Microsoft Teams localmente usando a CLI da CrewAI: 
# Visualize todos os triggers disponíveis
crewai triggers list

# Simule um trigger do Microsoft Teams com payload realista
crewai triggers run microsoft_teams/teams_message_created
O comando crewai triggers run executará sua crew com um payload completo do Teams, permitindo que você teste sua lógica de parsing antes do deployment.
Use crewai triggers run microsoft_teams/teams_message_created (não crewai run) para simular execução de trigger durante o desenvolvimento. Após o deployment, sua crew receberá automaticamente o payload do trigger.

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Troubleshooting

  • Ensure the Teams connection is active; it must be refreshed if the tenant revokes permissions
  • Teste localmente com crewai triggers run microsoft_teams/teams_message_created para ver a estrutura exata do payload
  • Confirm the webhook subscription in Microsoft 365 is still valid if payloads stop arriving
  • Review execution logs for payload shape mismatches—Graph notifications may omit fields when a chat is private or restricted
  • Lembre-se: use crewai triggers run (não crewai run) para simular execução de trigger