Overview
Use the Microsoft Teams trigger to start automations whenever a new chat is created. Common patterns include summarizing inbound requests, routing urgent messages to support teams, or creating follow-up tasks in other systems.Confirm Microsoft Teams is connected under Tools & Integrations and enabled in the Triggers tab for your deployment.
Enabling the Microsoft Teams Trigger
- Open your deployment in CrewAI AMP
- Go to the Triggers tab
- Locate Microsoft Teams and switch the toggle to enable

Microsoft Teams trigger connection
Example: Summarize a new chat thread
Testando Localmente
Teste sua integração de trigger do Microsoft Teams localmente usando a CLI da CrewAI:crewai triggers run
executará sua crew com um payload completo do Teams, permitindo que você teste sua lógica de parsing antes do deployment.
Use
crewai triggers run microsoft_teams/teams_message_created
(não crewai run
) para simular execução de trigger durante o desenvolvimento. Após o deployment, sua crew receberá automaticamente o payload do trigger.Troubleshooting
- Ensure the Teams connection is active; it must be refreshed if the tenant revokes permissions
- Teste localmente com
crewai triggers run microsoft_teams/teams_message_created
para ver a estrutura exata do payload - Confirm the webhook subscription in Microsoft 365 is still valid if payloads stop arriving
- Review execution logs for payload shape mismatches—Graph notifications may omit fields when a chat is private or restricted
- Lembre-se: use
crewai triggers run
(nãocrewai run
) para simular execução de trigger