Automation triggers enable you to automatically run your CrewAI deployments when specific events occur in your connected integrations, creating powerful event-driven workflows that respond to real-time changes in your business systems.

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Overview

With automation triggers, you can:
  • Respond to real-time events - Automatically execute workflows when specific conditions are met
  • Integrate with external systems - Connect with platforms like Gmail, Outlook, OneDrive, JIRA, Slack, Stripe and more
  • Scale your automation - Handle high-volume events without manual intervention
  • Maintain context - Access trigger data within your crews and flows

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Managing Automation Triggers

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Viewing Available Triggers

To access and manage your automation triggers:
  1. Navigate to your deployment in the CrewAI dashboard
  2. Click on the Triggers tab to view all available trigger integrations
List of available automation triggers
This view shows all the trigger integrations available for your deployment, along with their current connection status.

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Enabling and Disabling Triggers

Each trigger can be easily enabled or disabled using the toggle switch:
Enable or disable triggers with toggle
  • Enabled (blue toggle): The trigger is active and will automatically execute your deployment when the specified events occur
  • Disabled (gray toggle): The trigger is inactive and will not respond to events
Simply click the toggle to change the trigger state. Changes take effect immediately.

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Monitoring Trigger Executions

Track the performance and history of your triggered executions:
List of executions triggered by automation

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Building Automation

Before building your automation, it’s helpful to understand the structure of trigger payloads that your crews and flows will receive.

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Payload Samples Repository

We maintain a comprehensive repository with sample payloads from various trigger sources to help you build and test your automations: 🔗 CrewAI Enterprise Trigger Payload Samples This repository contains:
  • Real payload examples from different trigger sources (Gmail, Google Drive, etc.)
  • Payload structure documentation showing the format and available fields

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Triggers with Crew

Your existing crew definitions work seamlessly with triggers, you just need to have a task to parse the received payload: 
@CrewBase
class MyAutomatedCrew:
    @agent
    def researcher(self) -> Agent:
        return Agent(
            config=self.agents_config['researcher'],
        )

    @task
    def parse_trigger_payload(self) -> Task:
        return Task(
            config=self.tasks_config['parse_trigger_payload'],
            agent=self.researcher(),
        )

    @task
    def analyze_trigger_content(self) -> Task:
        return Task(
            config=self.tasks_config['analyze_trigger_data'],
            agent=self.researcher(),
        )
The crew will automatically receive and can access the trigger payload through the standard CrewAI context mechanisms.

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Integration with Flows

For flows, you have more control over how trigger data is handled:

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Accessing Trigger Payload

All @start() methods in your flows will accept an additional parameter called crewai_trigger_payload: 
from crewai.flow import Flow, start, listen

class MyAutomatedFlow(Flow):
    @start()
    def handle_trigger(self, crewai_trigger_payload: dict = None):
        """
        This start method can receive trigger data
        """
        if crewai_trigger_payload:
            # Process the trigger data
            trigger_id = crewai_trigger_payload.get('id')
            event_data = crewai_trigger_payload.get('payload', {})

            # Store in flow state for use by other methods
            self.state.trigger_id = trigger_id
            self.state.trigger_type = event_data

            return event_data

        # Handle manual execution
        return None

    @listen(handle_trigger)
    def process_data(self, trigger_data):
        """
        Process the data from the trigger
        """
        # ... process the trigger

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Triggering Crews from Flows

When kicking off a crew within a flow that was triggered, pass the trigger payload as it: 
@start()
def delegate_to_crew(self, crewai_trigger_payload: dict = None):
    """
    Delegate processing to a specialized crew
    """
    crew = MySpecializedCrew()

    # Pass the trigger payload to the crew
    result = crew.crew().kickoff(
        inputs={
            'a_custom_parameter': "custom_value",
            'crewai_trigger_payload': crewai_trigger_payload
        },
    )

    return result

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Troubleshooting

Trigger not firing:
  • Verify the trigger is enabled
  • Check integration connection status
Execution failures:
  • Check the execution logs for error details
  • If you are developing, make sure the inputs include the crewai_trigger_payload parameter with the correct payload
Automation triggers transform your CrewAI deployments into responsive, event-driven systems that can seamlessly integrate with your existing business processes and tools.